FREQUENTLY ASKED QUESTION

There are four (4) types of payment channels: 1. Auto Debit from Bank 2. FPX Payment 3. Pay at Authorised Merchant Outlet 4. Bank in / ATM Transfer

This is to verify your payment in our system and your account number.

• First payment need to be paid manually before auto-debit application approve by the bank and for subsequent payments, it will deducted by auto debit every month • Auto-debit payment is not successful due to insufficient fund in account • If your auto-debit payment fails, there will be another attempt to debit the payment after one week.

You will have to go to our authorised merchant to sign a direct debit registration form.

You can make payment via any payment channel available and inform us after the payment has been made successfully or you can top up or make sure your bank account has sufficient fund and inform us to try debit the bank account again.

You may call our Customer Care at 011-10791552 or walk in to our authorized merchant for loan account inquiries.

We will send you a message / give you a greeting call with information regarding the first payment and payment methods.

We offer various loan package to our customer based on their requirement. You may refer to our appointed merchant to grab your best offer.

1. Malaysian citizens only 2. Aged between 18 and 57 years old.

The customer can walk in to our authorised merchant's outlet or contact our authorised merchant's online salesperson (salesperson's contact can be obtained via merchant's website)

We provide credit facility service to the products as below: 1. Motorcycles 2. Electrical appliances 3. Furniture

• For motorcycles loan tenure is minimum 12 months (1 year) and maximum loan tenure is 60 months (5 years). • For electrical appliances and furniture loan tenure is minimum 12 months (1 year) and maximum loan tenure is 48 months (4 years).

• For Hire purchase is minimum 3% P.A. to maximum 10% P.A. • For Credit sale is minimum 5% P.A. to maximum 15% P.A.